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Office of the Mayor

Citizen’s Charter
ACTIVITIESRESPONSE TIMEACCOUNTABLE OFFICER
ADMINISTRATIVE FUNCTION  
  • Assist in the over-all supervision on municipal government operation
  • Be in the frontline of the delivery of administrative support services to those situations before, during and after man made and natural disaster and calamities.
  • Assist the office of the Municipal mayor in the implementation of various program, project, activites and policies.
  • Attend meetings/trainings/seminars conference.
 

regularly

as the needs arises

as the needs arises

as the needs arises

Adolfo G. Bonto, Jr.

Adolfo G. Bonto, Jr.

Adolfo G. Bonto, Jr.

Adolfo G. Bonto, Jr.

 
VARIOUS GOVERNMENT TRANSACTION  
  • Approval of AICS in behalf of the Municipal Mayor.
  • Approval of Barangay Travel Order to rank and file employees and job order personnel in behalf of the Municipal Mayor.
  • Preparation of Work schedule of Public Safety Officer, Drivers and Maintenance Personnel
  • Technical and Secretariat Service for procurement processes of various transaction of the Office of the Muncipal Administrator
  • Correspondence and Secretariat Service
  • Assist in handling walk-in clients
  • Assists in monitoring and handling traveled vehicles
  • Dissemination of communication with other department/organization
  • Maintain comprehensive files of the Office of the Municipal Administrator
 

1 min.

3 mins.

1 hour

15-20 mins.

30 mins.

As the needs arises

As the needs arises

15 mins.

daily

Adolfo G. Bonto, Jr./Gemma palomares/Francisca Razon

Adolfo G. Bonto, Jr.

Adolfo G. Bonto, Jr./ Leane, Acuesta/Mida J. Gamier

Leane Acusta/ Mida J. Gamier

Leane Acusta/Mida J. Gamier

GemmaPalomares/Francisca Razon/ Leane Acuesta/ Mida J. Gamier

Ralph dacuan/ Samson Severa

Samson Severa/ Ralph Dacuan/ Gemma Palomares/ Francisca Razon

Leane Acusta/ Mida J. Gamier

PUBLIC SAFETY MANAGEMENT  
  • Supervises the Public Safety Office
regularlyAdolfo G. Bonto, Jr.
PROPERTY MANAGEMENT  
  • Maintains Cleanliness of the Municipal Compound and Premises
  • Maintains cleanliness of the Municipal Administrator
  • Manages and maintains assigned government properties including the preparation of schedule of sound system, vehicle, patient for dialysis, for check up and other government facilities.
  • Set up sound system for program and activities\
  • Other intervenings tasks

1 hour and 30 mins.

daily

3-5 mins.

30 mins. to 1 hour

As the needs arises

Maintenance Personnel

Jose Inciong/ Samson Severa

Adolfo G. Bonto, Jr./ Mida J. Gamier

Sound System Operators

Adolfo G. Bonto, Jr.

Human Resources & Mayor’s Office Service Pledge
Office or Division:Mayor’s Office
Classification:G2C- Government to Citizen
Type of Transaction:Simple transaction
Who may avail:Businessman, Investors and Community
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Original Official Receipt (1 copy)Municipal Treasurer’s Office
Barangay Clearance (1 copy)From your respective barangay
Community Tax Certificate (1 photocopy)Municipal Treasurer’s Office/ From your respective Barangay
Police ClearancePolice Station
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Approach the MTO personnel to secure Official ReceiptIssues Official Receipt of Payment 2 minutesMTO Staff
Submit the official receipt together with the other requirementsPrepares permitNone5 minutesMayor’s Office Staff
WaitSubmit to Local Chief Executive For Signature and ApprovalNone5 minutesMayor’s office Staff
Wait for the finalization, approval and signing of the clearanceApprove and sign the clearanceNone1 minuteTHADDEUS A. RAMOS-Mun. Mayor
     
Receives the approved clearanceRecord and releases the approved clearanceNone2 minutesMayor’s Office Staff
  1. Preparation of Mayor’s Permit: Business Permit
   
Office or Division:Mayor’s Office
Classification:G2C- Government to Citizen
Type of Transaction:Simple transaction
Who may avail:Businessman, Investors and Community
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Original Official Receipt (1 copy)Municipal Treasurer’s Office
Barangay Clearance (1 copy)From your respective barangay
Fire Safety ClearanceBureau of Fire Protection
Sanitary PermitMunicipal Health Office
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Prepare all the needed requirements and secure Official Receipt of payment to MTOIssues Official Receipt of Payment 3 minutesMTO Staff
WaitPrepares the Mayor’s permit: Business PermitNone5 minutesMayor’s Office Staff
WaitSubmit the permit to Local Chief Executive for signature and approvalNone3 minutesMayor’s Office Staff
WaitApprove and sign the clearanceNone2 MinutesTHADDEUS A. RAMOS-Mun. Mayor
WaitRecords the approved Business permitNone2 minutesMayor’s Office Staff
Receives the approved Business PermitReleases the approved permitNone1 minuteMayor’s Office Staff
  1. Preparation of Mayor’s Permit: Tricycle Franchise
 
Office or Division:Mayor’s Office
Classification:G2C- Government to Citizen
Type of Transaction:Simple Transaction
Who may avail:Businessman, Investors and Community
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Original Official Receipt (1 copy)Municipal Treasurer’s Office
Certificate of Registration (LTO)Land Transportation Office
Driver’s LicenseLand Transportation Office
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Prepare all the needed requirements and secure Official Receipt of payment to MTOIssues Official Receipt of Payment 3 minutesMTO Staff
Go to SB officePrepares the Tricycle FranchiseNone5 minutesSB Staff
Proceed to Mayor’s OfficeSubmit the permit to Local Chief Executive for signature and approvalNone3 minutesMayor’s Office Staff
WaitSign and Approve the permitNone2 MinutesTHADDEUS A. RAMOS-Mun. Mayor
WaitRecords the approved PermitNone2 minutesMayor’s Office Staff
Go back to SB Office to Receives the approved permitReleases the approved PermitNone1 minuteSB Staff
  1. Preparation of Referrals, Recommendations, Messages and other Correspondence including Memoranda
 
Office or Division:Mayor’s Office
Classification:G2C- Government to Citizen
Type of Transaction:Simple Transaction
Who may avail:Applicants, Students, Officials, Employees, Businessman, Investors and Community
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Barangay ClearanceFrom your respective Barangay
Community Tax CertificateMunicipal Treasurer’s Office or from your respective Barangay
Police ClearancePolice Station
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Approach the staff of the Local Chief Executive for your purpose together with the requirementsPrepares the documents upon requests of clientNone5 minutesMayor’s Office Staff
WaitSubmit the documents to the Local Chief Executive for his signatureNone1 minuteMayor’s Office Staff
WaitApprove and sign the documentsNone1 minuteTHADDEUS A. RAMOS-Mun. Mayor
WaitRecords the signed document of the LCENone1 minuteMayor’s office Staff
Receives the approved requested documentReleases the approved documentNone1 minuteMayor’s Office Staff
  1. AVAILMENT OF EDUCATIONAL FINANCIAL ASSISTANCE
Office or Division:Mayor’s Office
Classification:G2C- Government to Citizen
Type of Transaction:Simple Transaction
Who may avail:Currently enrolled and would be enrolled students
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
GradesSchool
Certificate of IndigencyFrom your respective Barangay
School IDSchool
Certificate of Enrollment/ AssessmentSchool
1 copy of Latest Community Tax CertificateMunicipal Treasurer’s Office/ From your respective Barangay Treasurer’s Office
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Present the GradesEvaluate the grades submitted by the applicant if qualifiedNone1 minuteMayor’s Office Staff
If qualified, presents the Certificate of Indigency, School ID, Certificate of Enrollment/ Assessment, Community Tax CertificateReview the documents submitted by the applicantNone1 minuteMayor’s Office Staff
Proceed to the Mayor’s Office for the interview and assessment .Assess and interview the applicantNone  15 minutes  Mayor’s Office Staff
 Inform thru text the qualified applicant of the scheduled awarding and/ or pay- out of financial assistance.None1 minuteMayor’s Office Staff
Human Resource Management OFFICE INTERNAL SERVICES
  1. PROCESSING OF LEAVE APPLICATION
Office or Division:Human Resource Management Office
Classification:G2G- Government to Government
Type of Transaction:Simple Transaction
Who may avail:LGU Official and Employees
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
CS Form 6 (Application for Leave) Med Certificate (CS Form 41) if necessaryHuman Resource Management Office
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Secure Application for Leave ( CS Form 6 )Ask Client /employee to fill out application for leave & attach docs. If necessaryNone5 minutes  ELMA R. LITA – HRMA  
Submits Accomplished application for Leave    Compute /process application for leave  None5 minutes        ELMA R. LITA – HRMA  
         Sign the application leave       2 minutes      ROSALIE A. BERNABE-          HRMO I  
 Approve application for leave 2 minutesTHADDEUS A. RAMOS-               Municipal  Mayor
     Record Application for leave at index card       4 minutes  ELMA R. LITA – HRMA ROSALIE A. BERNABE HRMO I
Secure Approved Application for LeaveRelease approved application for leaveNone  2 minutesELMA R. LITA – HRMA ROSALIE A. BERNABE HRMO I
  1. ISSUANCE OF SERVICE RECORD, CERTIFICATE OF EMPLOYMENT & OTHER CERTIFICATIONS ON PERSONNEL RECORDS
 
Office or Division:Human Resource Management Office
Classification:G2G- Government to Government
Type of Transaction:Simple Transaction
Who may avail:LGU Official and Employees and other authorized individual / Officer
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
  
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Go to HRM OfficeAsk the employees for what purpose of the certificationNone3 minutesROSALIE A. BERNABE HRMO I                Human Resource Management Office
Wait while the documents are being processPrepare the certificationNone5 minutesROSALIE A. BERNABE HRMO I                Human Resource Management Office
Receives the documents requestedReleases the requested documents to the clientNone  2 minuteROSALIE A. BERNABE HRMO I Human Resource Management Office
  1. PREPARATION AND PROCESSING OF APPOINTMENTS
   
Office or Division:Human Resource Management Office
Classification:G2G- Government to Government
Type of Transaction:Simple Transaction
Who may avail:Proposed Appointee
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Common requirements for regular appointmentHuman Resource Management Office
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
 Prepare notice of vacant position to CSC Field Office & 3 conspicuous placesNone20 minutesROSALIE A. BERNABE HRMO I        Human Resource Management Office
Prepares request for verification of Eligibility to CSC, if the appointment is subject to verificationReview & verify the requested records & submit to the CSC , CSFO for VerificationNone20 minutesROSALIE A. BERNABE HRMO I        Human Resource Management Office
Submits requirements for appointmentStamp request on the documents and make initial EvaluationNone  5 minutesROSALIE A. BERNABE HRMO I Human Resource Management Office
 Evaluation/Screening of Human Resource Merit and Promotion Selection Board (HRMPSB)None1 hourHuman Resource Merit and Promotion Selection Board
Submits requirements for appointmentPreparation of document on Appointment Ø  CS Form No.33-A Ø  Certification of Availability of Fund Ø  Notice of Assumption to Office Ø  Oath of Office Ø  CSC-DBM Form No. 1 Position Description FormNone  1 hour          ROSALIE A. BERNABE HRMO I        Human Resource Management Office
 Publication a newly Hired appointee at the three conspicuous places of the Municipal Hall/CompoundNone5 minutesROSALIE A. BERNABE RMO I Human Resource Management Office
Receives AppointmentReleases Copy of AppointmentNone5 minutesROSALIE A. BERNABE HRMO I Human Resource Management Office
 
Contact Information

Contact number : 0917-327-6659

Official Website of the Municipality of Ragay