Municipal Planning and Development Office (MPDO)

Annex 2. Citizens’ Charter

REVIEW OF REQUEST FOR TRAVEL AUTHORITY

Office or Division:		MPDO
Classification:		G2C – Government to Citizen
Type of Transaction:		Simple Transaction
Who may avail:		General Public
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
1) Locally Stranded Individual Certificate or Person/s with Indispensable Travel Certificate			From barangay / place of origin
2) Medical Health Clearance			Rural Health Office
3) For minors, waiver from parents or guardians with valid ID			From Parents or Guardians
4) For Persons traveling by private vehicle, copy of a) Official Receipt and b) Certificate of Registration (OR, CR) of vehicle			From the owner of the vehicle
5) Pictures of vehicle			From the owner of the vehicle
6) Medical Health Clearance of Driver			From the Driver
7) Driver’s License			From the Driver
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
Proceed to MPDO and present requirements	Verify and evaluate the validity of requirements then issue application form			2 minutes	MPDO Staff
Fill out the application form	Evaluate compliance with IATF guidelines and forward to PNP			1 minute	MPDO Staff
Proceed to Ragay Municipal Police Station for the approval of Travel Authority	Recheck the information and prepare Travel Authority to be signed by the COP			15 minutes	Ragay MPS
Receives the approved Travel Authority	PNP releases the Travel Authority			2 minutes	Ragay MPS

REQUEST FOR CCTV PLAYBACK

Office or Division:		MPDO
Classification:		G2C – Government to Citizen
Type of Transaction:		Simple Transaction
Who may avail:		General Public
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
Duly filled out CCTV Playback Form			From PSO Office, Admin Office or MPDO
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
Request a copy of CCTV Playback Request Form	Issuance of the form			Less than a minute	PSO / Admin Office Staff or MPDO Staff
Fill out the request form				2 minute	Requestor
Proceed to Admin Office for approval of request	Request approval/signature			1 minute	Admin / MPDC
Proceed to MDRRM Office for reviewing	Playback of CCTV			TBD	MPDO /MDRRMO Staff

Travel Authority

LIST OF REQUIREMENTS FOR TRAVEL AUTHORITY

Means of Transportation / Vehicle Documents

Submit the above requirements in Two (2) copies each.

Application Process for Travel Authority:

Secure a Certification for Person with Indispensable Travel (PIT) or Locally Stranded Individual (LSI) from the barangay.
Secure a Medical Health Clearance from Rural Health Unit (RHU)
Photocopy all the requirements (PIT/LSI Certificate, Medical Certificate, OR and CR of the vehicle to be used, Driver’s License, Medical Certificate of the driver, picture of the vehicle and Waiver for minors if any) in 2 copies each
Submit the photocopy of the abovementioned requirements to MPD Office for checking
Fill out the form to be given by MPDO staff
Submit the verified requirements to Ragay MPS for the approval and issuance of Travel Authority

-Letter of Acceptance

Application Process for Letter of Acceptance: